Skip to Main Content

Library Questions and Answers

Browse Our Answers

Popular
Recent

Why am I seeing this error message: "Sorry, access to this resource has been restricted"?
Last Updated: Jun 18, 2024 |
Topics:
- Access and Troubleshooting
|
Views: 1062
How do I get the Find Full Text feature to work?
Last Updated: Mar 15, 2024 |
Topics:
- Research
|
Views: 274
"My Library Account" for users without Upstate or OpenAthens credentials
Last Updated: May 15, 2024 |
Topics:
- Access and Troubleshooting
- Accounts
|
Views: 218
How can I login to the library's search interface (Primo)?
Last Updated: Mar 15, 2024 |
Topics:
- Access and Troubleshooting
- Accounts
|
Views: 217
How do I get to the Library?
Last Updated: Apr 30, 2025 |
Topics:
- Library Space
|
Views: 173
How can I get access to an article or item that the Library doesn't have?
Last Updated: Mar 29, 2024 |
Topics:
- Interlibrary Loan
- Research
|
Views: 167
How can I find full-text articles, and not just abstracts?
Last Updated: Apr 18, 2025 |
Topics:
- Research
|
Views: 158
How can I donate books to the Health Sciences Library?
Last Updated: Apr 30, 2025 |
Topics:
- Policies
|
Views: 152
Ways to fully sign out of the Library booking system
Last Updated: Mar 15, 2024 |
Topics:
- Access and Troubleshooting
|
Views: 139
How can I install or update to the latest version of Endnote?
Last Updated: Jun 17, 2025 |
Topics:
- Research
- Writing and Publishing
|
Views: 137

Why is the New York Times not recognizing my account?
Last Updated: Oct 09, 2025 |
Topics:
- Access and Troubleshooting
- Accounts
|
Views: 80
Does the library have any language learning tools?

Last Updated: Oct 07, 2025 | Views: 4
How can I install or update to the latest version of Endnote?
Last Updated: Jun 17, 2025 |
Topics:
- Research
- Writing and Publishing
|
Views: 137
How can I reserve a study room?
Last Updated: Jun 04, 2025 |
Topics:
- Library Space
- Policies
|
Views: 81
I don't know my NYS Library card PIN. How can I find it?
Last Updated: Apr 30, 2025 |
Topics:
- Accounts
|
Views: 101
How do I get to the Library?
Last Updated: Apr 30, 2025 |
Topics:
- Library Space
|
Views: 173
How can I donate books to the Health Sciences Library?
Last Updated: Apr 30, 2025 |
Topics:
- Policies
|
Views: 152
Where can I find a computer to use in the Library?
Last Updated: Apr 30, 2025 |
Topics:
- Library Space
|
Views: 68
What newspapers can I access through the Library?
Last Updated: Apr 21, 2025 |
Topics:
- Policies
|
Views: 71
How can I find full-text articles, and not just abstracts?
Last Updated: Apr 18, 2025 |
Topics:
- Research
|
Views: 158

Contact Us

Reference and Research Help

Circulation and My Library Account Questions

Help with Access Issues

Library Front Desk: (315) 464-7091