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Upstate Health Sciences Library
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Access and Troubleshooting
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Why am I seeing this error message: "Sorry, access to this resource has been restricted"?
Last Updated:
Jun 18, 2024
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Topics:
Access and Troubleshooting
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Views:
994
How can I login to the library's search interface (Primo)?
Last Updated:
Mar 15, 2024
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Topics:
Access and Troubleshooting
Accounts
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Views:
186
How do I get the Find Full Text feature to work?
Last Updated:
Mar 15, 2024
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Topics:
Research
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Views:
183
"My Library Account" for users without Upstate or OpenAthens credentials
Last Updated:
May 15, 2024
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Topics:
Access and Troubleshooting
Accounts
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Views:
175
How can I get access to an article or item that the Library doesn't have?
Last Updated:
Mar 29, 2024
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Topics:
Interlibrary Loan
Research
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Views:
127
How can I donate books to the Health Sciences Library?
Last Updated:
Jul 16, 2024
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Topics:
Policies
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Views:
113
How do I get to the Library?
Last Updated:
May 15, 2024
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Topics:
Library Space
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Views:
110
Ways to fully sign out of the Library booking system
Last Updated:
Mar 15, 2024
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Topics:
Access and Troubleshooting
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Views:
108
"The website you are trying to access has been blocked" message on clinical machines
Last Updated:
Apr 04, 2024
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Topics:
Access and Troubleshooting
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Views:
101
"My Library Account" for Upstate Users
Last Updated:
Mar 15, 2024
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Topics:
Access and Troubleshooting
Accounts
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Views:
95
How do I reset my password for OpenAthens?
Last Updated:
Oct 23, 2024
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Topics:
Access and Troubleshooting
Accounts
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Views:
84
What newspapers can I access through the Library?
Last Updated:
Oct 18, 2024
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Topics:
Policies
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Views:
14
Why is the New York Times not recognizing my account?
Last Updated:
Oct 18, 2024
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Topics:
Access and Troubleshooting
Accounts
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Views:
13
How do I access Library resources from off campus?
Last Updated:
Oct 11, 2024
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Topics:
Access and Troubleshooting
Accounts
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Views:
26
Who can access the Library?
Last Updated:
Sep 16, 2024
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Topics:
Library Space
Policies
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Views:
48
Will I be able to use RefWorks or EndNote after I graduate?
Last Updated:
Sep 06, 2024
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Views:
10
How can I schedule a meeting with a librarian?
Last Updated:
Sep 06, 2024
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Topics:
Research
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Views:
16
How can I donate books to the Health Sciences Library?
Last Updated:
Jul 16, 2024
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Topics:
Policies
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Views:
113
I don't know my NYS Library card PIN. How can I find it?
Last Updated:
Jun 18, 2024
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Topics:
Accounts
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Views:
77
How can I reserve a classroom?
Last Updated:
Jun 18, 2024
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Topics:
Library Space
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Views:
56
Contact Us
Reference and Research Help
Reference and Research Help
Circulation and My Library Account Questions
Circulation and My Library Account Questions
Help with Access Issues
Help with Access Issues
Library Front Desk: (315) 464-7091
Library Front Desk: (315) 464-7091