Skip to Main Content

Library Questions and Answers

Browse Our Answers

Popular
Recent

Why am I seeing this error message: "Sorry, access to this resource has been restricted"?
Last Updated: Jun 18, 2024 |
Topics:
- Access and Troubleshooting
|
Views: 997
How do I get the Find Full Text feature to work?
Last Updated: Mar 15, 2024 |
Topics:
- Research
|
Views: 187
How can I login to the library's search interface (Primo)?
Last Updated: Mar 15, 2024 |
Topics:
- Access and Troubleshooting
- Accounts
|
Views: 186
"My Library Account" for users without Upstate or OpenAthens credentials
Last Updated: May 15, 2024 |
Topics:
- Access and Troubleshooting
- Accounts
|
Views: 178
How can I get access to an article or item that the Library doesn't have?
Last Updated: Mar 29, 2024 |
Topics:
- Interlibrary Loan
- Research
|
Views: 128
How can I donate books to the Health Sciences Library?
Last Updated: Jul 16, 2024 |
Topics:
- Policies
|
Views: 115
How do I get to the Library?
Last Updated: May 15, 2024 |
Topics:
- Library Space
|
Views: 114
Ways to fully sign out of the Library booking system
Last Updated: Mar 15, 2024 |
Topics:
- Access and Troubleshooting
|
Views: 109
"The website you are trying to access has been blocked" message on clinical machines
Last Updated: Apr 04, 2024 |
Topics:
- Access and Troubleshooting
|
Views: 102
"My Library Account" for Upstate Users
Last Updated: Mar 15, 2024 |
Topics:
- Access and Troubleshooting
- Accounts
|
Views: 96

How do I reset my password for OpenAthens?
Last Updated: Oct 23, 2024 |
Topics:
- Access and Troubleshooting
- Accounts
|
Views: 85
What newspapers can I access through the Library?
Last Updated: Oct 18, 2024 |
Topics:
- Policies
|
Views: 18
Why is the New York Times not recognizing my account?
Last Updated: Oct 18, 2024 |
Topics:
- Access and Troubleshooting
- Accounts
|
Views: 17
How do I access Library resources from off campus?
Last Updated: Oct 11, 2024 |
Topics:
- Access and Troubleshooting
- Accounts
|
Views: 26
Who can access the Library?
Last Updated: Sep 16, 2024 |
Topics:
- Library Space
- Policies
|
Views: 48
Will I be able to use RefWorks or EndNote after I graduate?

Last Updated: Sep 06, 2024 | Views: 13
How can I schedule a meeting with a librarian?
Last Updated: Sep 06, 2024 |
Topics:
- Research
|
Views: 18
How can I donate books to the Health Sciences Library?
Last Updated: Jul 16, 2024 |
Topics:
- Policies
|
Views: 115
I don't know my NYS Library card PIN. How can I find it?
Last Updated: Jun 18, 2024 |
Topics:
- Accounts
|
Views: 77
How can I reserve a classroom?
Last Updated: Jun 18, 2024 |
Topics:
- Library Space
|
Views: 58

Contact Us

Reference and Research Help

Circulation and My Library Account Questions

Help with Access Issues

Library Front Desk: (315) 464-7091