Library Questions and Answers

The length of an interlibrary loan is up to the lending library. While some libraries are very generous with the loan periods, this is not always the case. The range of possibility for a print book is usually between 2 weeks to 16 weeks.

If you need continued access to a resource, contact request@upstate.edu or 315-464-5116 and the Interlibrary Loan/Document Delivery office will work to get you a renewal, another item from a different library, or find another solution. Though not guaranteed, you can also request a renewal via your online library account. Navigate to the "Loans" section of your library account and click the renewal option next to your loan.

If your request is for an online article and you need extended access, we recommend downloading a copy of the article to your local computer for storage. 60 days after we receive an article you’ve requested, it will be purged from our server.

For more ILL-related questions, check out our ILL FAQ.