When will my ILL request come in?

 

Answer

The turn around time depends on the lending library. The average turn around time for articles is 24 hours; the average turn around time for loans (books, CDs, DVDs) is 5-7 business days. Please note that the library does not receive shipments over the weekend.

Variables that can impact these turnaround timeframes are:

  • The completeness of the citation submitted. Citations that are submitted incorrectly (missing information, or information in the wrong fields) may take longer to retrieve
  • The rarity of the item being requested
  • The popularity of the item being requested. Items that are popular and being used in classrooms are often on reserve at other libraries, and therefore not available for Interlibrary Loan
  • Holidays
  • The age of a requested article. Items that are older and are not available electronically need to be found on shelf by the lending library, and manually scanned

 

For more ILL-related questions, check out our ILL FAQ.

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  • Last Updated Mar 18, 2024
  • Views 20
  • Answered By Stephanie Helsher

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