Library Questions and Answers
How do I reset my password for OpenAthens?
Answer
If you requested and received an OpenAthens account from the Library (username begins with "upsm" and will be attached to the email you contacted the Library with), you can request a password reset using this link: https://login.openathens.net/auth/upstate.edu/o/71218858?l=0#forgottenpassword.
You should receive an email from noreply@openathens.net with steps on resetting your password. If you don't receive this email and don't see it in your junk/spam folder, contact us at libsuppt@upstate.edu
If you instead access resources through Upstate credentials, please call the IMT helpdesk at 315-464-4115 for assistance.