Unspecified Error when accessing UpToDate through OpenAthens


If you get the following "Error - Unspecified Error" when accessing UpToDate through OpenAthens, you can continue to use UpToDate by just using the search bar or navigation bar above the error.

Error - Unspecified Error

The website has returned an unspecified error. We apologize for the inconvenience. Please restart your request.

If this problem persists, please contact Technical Support for assistance.

The error typically occurs when accessing UpToDate, leaving the site, and then returning to it within the same session. Other than the error message, UpToDate remains completely usable.

  • Last Updated Jun 24, 2020
  • Views 35
  • Answered By Heidi Webb

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